ASAMAN SHAHQUALITY • SUPPORT • DEVELOPMENTLet's talk

ISSUE № 01 • AUCKLAND, NZ

FIND THE BUG.
FIX THE STORY.

I'm Aman—a QA-minded IT professional and frontend developer who tests carefully, supports users clearly and builds reliable digital experiences.

Open the case files Enter the dev lab
Open to opportunitiesQA / TESTINGTECHNICAL SUPPORTFRONTEND DEVELOPMENT
01

Test with intent

Manual, regression, integration and UAT coverage built around real user journeys—not just happy paths.

02

Support with context

Clear troubleshooting, useful documentation and calm communication across technical and non-technical teams.

03

Improve the system

A developer’s understanding of APIs, data and UI helps me isolate issues and collaborate on practical fixes.

SELECTED EXPERIENCE

THE CASE FILES

Hands-on testing, support, implementation and web delivery—evidence that I can investigate quality and contribute directly to the build.

CASE FILE 0101/03

Parking & LPR systems

Auckland Transport environment

  • Tested and supported LPR and parking-system changes before release.
  • Created new paid-parking map locations and updated AT Park backend data.
  • Documented outcomes, monitored post-launch behaviour and worked through defects with stakeholders.
Supported reliable go-lives
System testingImplementationMonitoringDocumentation
CASE FILE 0202/03

AI customer chat

2degrees business solution

  • Built and validated an AI chat experience using Cognigy AI.
  • Checked conversation paths, responses and business rules across realistic customer scenarios.
  • Investigated unexpected behaviour and collaborated on improvements to the user experience.
Turned conversation flows into a testable service
Cognigy AIScenario testingTroubleshootingUX
CASE FILE 03 • WEB DELIVERY03/03

Responsive client website

Freelance development • React

  • Designed and developed a responsive website around the client’s goals and content.
  • Built reusable React components and refined the experience across mobile and desktop screens.
  • Tested interactions, layout and usability throughout the build before handover.
Delivered the experience from brief to launch
ReactResponsive designComponent designUI/UXTesting

DEVELOPER MODE: ON

THE BUILD LAB

I bring production development experience to QA and support work—so I can read the interface, follow the data and speak the same language as engineers.

PRODUCTION EXPERIENCE

Invoicing & billing platform

Front End Developer • CBANZ • 2020–2022

Built and maintained responsive workflows for invoice creation, customer management, payment tracking and reporting.

  • Created reusable AngularJS UI components with validation and data binding.
  • Integrated C# / ASP.NET REST APIs and SQL Server-backed data.
  • Worked with Git and Azure DevOps across development and issue resolution.
AngularJSC# / ASP.NETREST APIsSQL ServerAzure DevOps
FEATURED WEB BUILD

Nyamah Constructions

Web application • Full delivery lifecycle

Developed a modern construction website with responsive interfaces and connected application services.

  • Built the interface with React, Next.js and Tailwind CSS.
  • Connected Supabase authentication and database functionality.
  • Troubleshot frontend and backend issues and managed changes through Git.
ReactNext.jsTailwind CSSSupabaseGit
View live website

WHAT'S IN THE UTILITY BELT?

TOOLS OF THE TRADE

Enough technical depth to investigate properly. Enough business awareness to explain what matters.

Quality assurance

Manual testingRegression testingUAT supportTest plans & scriptsDefect reportingAccessibility checks

Support & delivery

Issue triageRoot-cause analysisRelease supportStakeholder updatesTechnical documentationPost-go-live monitoring

Tools & technology

JiraPlaywrightCypressJestPostman / REST APIsReact & Next.jsSQL / SupabaseSentry / New Relic

MY WORKFLOW

FROM “UH-OH” TO “CASE CLOSED”

01

Understand

Clarify the user, risk and expected behaviour.

02

Investigate

Reproduce the issue and collect clean evidence.

03

Verify

Test the fix, regression paths and edge cases.

04

Communicate

Document the result so the next step is obvious.

CHARACTER PROFILE

HOW I SHOW UP

Technical skills matter. These are the working habits that make those skills useful to a team.

01

Analytical

I look beyond the symptom, test assumptions and follow the evidence to the real cause.

DIG DEEPER
02

Clear communicator

I turn technical findings into useful updates that users, developers and stakeholders can act on.

MAKE IT CLEAR
03

Dependable

I follow issues through, document what happened and make sure the next step has an owner.

FOLLOW THROUGH
04

Adaptable

I learn unfamiliar systems quickly and stay practical when priorities or requirements change.

STAY READY
05

User-focused

I keep the person using the system in view—not just the ticket, defect or technical fix.

PEOPLE FIRST

THE HUMAN BEHIND THE TEST PLAN

I bridge the gap between people and systems.

My background spans software testing, system implementation, customer-focused technical support and frontend development. I've built invoicing workflows with AngularJS, C# APIs and SQL Server, alongside modern React and Next.js web experiences using Tailwind and Supabase.

I'm most effective where development, quality and support overlap—roles that need someone who can understand the code, reproduce the issue and keep the user experience in focus.

Based in Auckland, New Zealand • Open to relocation

NEXT ISSUE

LET'S BUILD THE NEXT CHAPTER.

I'm open to frontend development, QA, technical support, application support and IT delivery opportunities.

EMAIL MEme@amanshah.devCONNECT ONLinkedInVISITamanshah.dev
READY TO
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